Accounts Receivable Team Leader VA010738

About the Role

Are you a natural leader with a passion for finance and people development? We’re looking for an Accounts Receivable Team Leader to guide and inspire a team of Billing and Collection Administrators, ensuring timely invoicing and collections minimizing bad debts and improving AR processes to optimize cash flow and improve customer relationships.

What You’ll Do

• Lead and develop a team responsible for billing and collections across private residents, local authorities, and ICBs. Inspiring and encouraging team members to achieve their best work.
• Train new team members & drive performance through coaching, 1:1s, and personal development plans.
• Monitor and analyse AR reports to improve cash flow and reduce aged debt.
• Resolve escalated disputes and support complex debt recovery cases.
• Collaborate effectively with all key stakeholders to ensure smooth operations and alignments with organizational goals.
• Identify and implement process improvements to enhance efficiency, accuracy and cashflow.
• Influence changes to systems and processes whilst ensuring compliance with accounting principles, company policies and legal regulations
• Foster a positive, high-performing team culture.

What You’ll Bring

• Proven experience leading a team, including 121’s performance management and coaching.
• Ability to inspire & motivate others, understanding and considering the perspectives of team members.
• Strong knowledge of billing, credit control, and debt resolution.
• Experience handling legal and complex funding scenarios (e.g. probate, COP, POA).
• Excellent interpersonal and communication skills.
• High level of numeracy and analytical ability.
• Proficiency in Microsoft Office and understanding of GDPR.
• Experience in a CQC or regulatory environment.
• Ability to adjust to changing priorities and work environments.

Why Join Us?

Alongside a competitive salary we are please to offer the following industry leading benefits:

• Private medical cover (Bupa) single cover company funded*
• 4x salary life assurance – company funded after 6 months service
• Pension Scheme with Royal London
• Personal car leases via salary sacrifice*/**
• Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts
• 25 days holiday plus bank holidays
• Holiday Flex – purchase additional holiday**
• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment
• Flexible working patterns
• Cycle to work scheme*/**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership
• Eligible for a Blue Light Card
• Subsidised BHSF Sick Pay Cover
• BHSF, Life Cover, Cancer Cover, Personal Accident Cover
• Free The Company Shop membership
• Free Will Service
• Concerts for Carers
• Leeds Credit Union savings and loan from salary
• Taste Card 
• Tickets for Good 
• Tax Refund Company 

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

We’re a values-driven organisation committed to:
Dignity – Respecting every individual.                             Quality – Striving for excellence.
Ambition – Driving change in our industry.                     Caring – Enriching lives every day.
Inclusive – Believing in the power of teamwork.           Integrity – Acting with honesty and transparency.

Our Purpose

To be a positive inspiration and influence for the people we work with, live with and support.

Apply Now

Ready to lead with impact? Submit your application